Introduction

How's My Driving App, LLC, our affiliate OurStreets Inc., and our contractors (“OurStreets”, “we”, “us”, or “our”) takes the privacy of you, our users, very seriously. This policy regarding our privacy practices (the “Privacy Policy”) describes how we treat the information we collect when you visit and use the website available at OurStreets.com (the “Site”) and mobile application (the "App") (collectively with the Site, the “Services”).

When you use the Services, you are consenting to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy.

You should read our Terms of Use together with this Privacy Policy. By accessing our Services, you are acknowledging that this Privacy Policy and our Terms of Use apply to your use of the Services and that you agree to be bound by this Privacy Policy and our Terms of Use.

Any third party with whom OurStreets shares user data in compliance with this Privacy Policy will be directed to provide the same or equal protection of user data as stated in this Privacy Policy.

Information You Provide

Users submit content to the App, which consists of various pieces of information that may include the type of violation the user observed, a textual description of the issue, the physical location of the issue, and a user-provided photograph showing the issue. The default physical location of the issue is generated from obtaining GPS or other geolocation information directly from the user’s mobile device. The user may change the location of the submission by moving the pin on the map.

User-provided content on the App may be shared publicly and may be provided to users, third-party service providers, customers (including governments), and street safety advocacy organizations. 

If you submit a report to the App and then choose to share that report through a third-party app or service, such as social media networks, you should be aware of the privacy policies of those providers as we do not own or control such external services. If a user chooses to share a report that they submitted through the app with such a service, the user-provided content may be accessible by Internet search engines and may be copied and shared by the general public and users of the Internet. 

It is also possible that user-provided content may contain identifying information about other people. For example, a user might include identifying information about a person or property in the textual description of an issue report. Or a user might include a photo of another person as part of an issue report. Providing any such identifying information about another person through the App is discouraged.

If you sign up for any services through our Site, such as our newsletter or to submit an inquiry, you may need to provide us with your name and email address. We will not sell this information to third parties. 

Information We Collect

If you upload files to the App to submit a report, including photos, those files are stored on our servers or those of our third party service providers.

Our server software may also store basic technical information, such as your IP address, in memory or logs. Users should be aware that identifying information such as the user’s IP address, type of device used to access the App or the Site, and other information may be collected and shared with third parties.

If you enable notifications on the App, we must store a token to send them. We never use notifications for marketing.

We may collect information about how you use the Services

This information includes general usage information and may include information such as the number and frequency of our visitors or submissions, which pages or features of the Services they have visited, which links on the Services they have clicked on. We may also use third party applications and services, as well as in house systems to collect and analyze this information. Some of this information may be associated with the IP address used to access the Services.  We may also use some of this information in aggregate form. This information enables us and third parties authorized by us to improve and enhance your experience using the Services.

Information Related to Your Web Browser

We automatically receive and record information from your web browser when you interact with the Services, such as your browser type and version, what type of device you are using, your operating system and version, your language preference, the website or service that referred you to the Services, the date and time of each web request you make, your screen display information, and information from any cookies we have placed on your web browser (as described below). Web browser related information is used to enhance your experience using the Services (for example, troubleshooting an error) and to allow us to improve the Services; it is not, however, used in a manner that would uniquely identify you.

IP Address Information

Under certain circumstances we may collect and store your Internet Protocol Address (“IP Address”). We analyze IP Address information to generate aggregated, non-identifying information about use of the Services.

Location Information

In some cases we collect and store information about where you are located. This may be accomplished by converting your IP Address into a rough geolocation, or by requesting location information from the device you are using to access the Services. We may use location information associated with content you create or interact with to improve and personalize the Services for you. Location services on your device or computer may be configured to control the disclosure of your location to our services.

Derived Information

We analyze your actions on the Services in order to derive or infer characteristics that may be descriptive of you. For example, this analysis might help us determine the types of issues you care about or the geographical areas you are interested in. These characteristics are used to improve and personalize the Services.

Other Miscellaneous Data

Cookies

OurStreets may use web cookies to enable our servers to recognize your web browser and tell us how and when you use the Services. Cookies are pieces of text that may be sent to and saved by your web browser when you access a website. Your web browser stores these cookies in a way associated with each website you visit, and you can see your cookies through your browser settings. Our cookies do not, by themselves, contain information that personally identifies you, and we don’t combine the general information collected through cookies with other such information to tell us who you are. However, we may use cookies to identify that you have logged in and that your web browser has accessed aspects of the Services.

Many web browsers have an option for turning off (disable) the cookie feature, which will prevent your browser from accepting new cookies. If you disable cookies, you may not be able to use some of our Services. Some third party services that we use, such as Google Analytics, may also place their own cookies on your browser. Note that this Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties.

Web Beacons 

We may place information called web beacons in our emails to you, which allow us to detect when you read our email messages. This helps us measure our email deliverability and effectiveness.

Do Not Track (DNT) Signals

Some web browsers may allow users to configure the browser to transmit a “do not track” signal to web sites and online services that communicate with the user’s web browser. OurStreets does not take action on those signals.

Ads and analytics

We collect aggregate, anonymous statistics, such as the percentage of users who use particular features, to develop new services and improve our Services. Our Services contain no advertisements to our users.

Derived Information

We may analyze your actions on the Services in order to derive or infer characteristics that may be descriptive of you. For example, this analysis might help us determine the types of issues you care about or the geographical areas you are interested in. These characteristics are used to improve and personalize the Services.

Information Related to Your Mobile Device

We may collect and store information related to your mobile device, such as your operating system. We may use this information to improve the Services.

How We May Use and Share Your Information

We use the information we collect to operate and improve our Services and to provide services to third-parties, which may include the following:

  • Shared mobility providers; 
  • Governments;
  • Advocacy organizations; and
  • OurStreets' companies (as outlined above), and employees and contractors who have a need to know such information to provide our Services to you and who are bound by confidentiality restrictions to protect such information from disclosure.

In addition, we may provide certain user information to OurStreets' service providers, including analytics providers, newsletter platforms, cloud service providers, as may be necessary to provide Services to our users and customers. We will not share personal information (for example, name, email address, etc.) that users provide to us to perform the Services with third parties, other than our third party email and newsletter providers as may be required to perform the Services.

We may share other user-submitted information from the App only to the extent necessary to accomplish OurStreets’ Services and functionality. Such information may include IP address, user-submitted photos, and user-generated reports. We also share anonymous and aggregate statistics with third parties, such as how many violation reports were submitted in a particular area related to a violation.

We may disclose any information that you submit to the Service or that we collect about you in response to subpoenas, court orders, or other legal requirements; to exercise our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal or suspected illegal activities, suspected fraud or abuse, violations of our policies; or to protect our rights and property.

In the future, we may sell to, buy, merge with, or partner with other businesses. In such transactions, user information may be among the transferred assets.

Security

We implement a variety of security measures to help keep your information secure. For instance, all communication with the app and website requires HTTPS, all App submissions are encrypted in transit, and our database containing records are encrypted on disk. 

Accessing, Changing, or Deleting Information

If you choose to receive our email newsletter by providing your email address to us through the Site, you may change your communication preferences or remove yourself from future communications through the newsletter and/or by contacting [email protected]

OurStreets may delete your information at any time and for any reason, such as technical needs, legal concerns, abuse prevention, removal of idle accounts, data loss, or any other reason.

Compliance with Laws

We comply with the California Online Privacy Protection Act and all other applicable laws.

Privacy of Children

Our Site and Services are not intended for use by children 13 years of age and younger, so you must be at least 14 years of age to use the Services. Accordingly, we do not knowingly collect information from or direct the Services to anyone under 14 years of age. We encourage parents and legal guardians to monitor their children’s mobile app and Internet usage and enforce our Privacy Policy by instructing their children never to provide personal information or data to Our Streets without their parental permission. If you have reason to believe that a child under the age of 14 has provided personal data to us, please contact us at [email protected], and we will delete that information from our databases as soon as is reasonably practicable.

Information for European Union Customers

By using OurStreets' Services and providing your information, you authorize us to collect, use, and store your information outside of the European Union.

Data Retention and Deletion

Once user-provided content is submitted to the App, it may be impractical or impossible to remove or delete that information. Copies of user-provided content may exist indefinitely in accessible form, including in our systems. In addition, any user-provided content that has been anonymized and aggregated with other data may be impractical or impossible to delete from our systems. We are able to delete names and email addresses submitted through our Site. Please contact us if you wish to know what data we may have associated with you and what we may be able to delete.

Contacting Us

If you have questions regarding this Privacy Policy, you may email [email protected] 

Changes to this policy

If we decide to change our Privacy Policy, we will post those changes on this page. For any substantial changes we will notify any newsletter subscribers in a future newsletter.

Your Consent

By using OurStreets Services, you consent to our Privacy Policy.

Effective Date

January 4, 2020.