Introduction:
Windows operating system comes with a built-in tool called Steps Recorder that can help users troubleshoot problems by recording their interactions with the system. This tool can be especially useful for IT support professionals, software testers, and anyone who needs to document a series of steps for issue resolution.
Step 1: Accessing the Steps Recorder
To access the Steps Recorder, simply type ‘PSR’ in the Windows search bar and hit Enter. Alternatively, you can also find it by navigating to ‘Start > Windows Accessories > Steps Recorder’.
Step 2: Start Recording
Once you have the Steps Recorder open, click on the ‘Start Record’ button to begin recording your actions. You can also add comments to each recorded step to provide additional context.
Step 3: Reproducing the Issue
Now, reproduce the issue you are facing while the Steps Recorder is running. Perform all the steps that lead to the problem so that every action is recorded accurately.
Step 4: Stop and Save the Recording
After reproducing the issue, click on the ‘Stop Record’ button in the Steps Recorder. You will then be prompted to save the recording as a zip file, which you can easily share with others for troubleshooting purposes.
Step 5: Review and Share the Recording
Open the saved zip file to review the recorded steps along with the comments. You can now share this file with IT support or colleagues to help them understand the issue better.
Conclusion:
The Steps Recorder in Windows is a handy tool for documenting steps and troubleshooting issues effectively. By following the simple steps outlined above, you can make the best use of this feature to streamline your problem-solving process.